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Today, I learned that our next-door neighbor died suddenly of a massive heart attack.  I’m incredulous and in a state of shock wondering “How could this have happened to him?”  It made me stop and think about the beloved friends and family I’ve lost over...

The Baldrige community has something that no other leadership community has—established, proven leaders who have led national role-model organizations to become honored performance excellence- and results-driven, Baldrige Award recipients. But what specific leadership best practices have shaped their experiences and should be learned—and applied—by our...