Building a Business Case for Protecting Your Hospital’s Future: The Human Capital Black Box

(2010, January) First Illinois Chapter of Healthcare Financial Management Association.

The Human Capital Black Box -Building a Business Case for Protecting Your Hospital's Future.


A critical, valued skill of leadership has always been the ability to hire the right person the first time. Because economic, regulatory and legislative pressure is so severe today, this teachable skill is particularly relevant. Simply put, organizations do not have the time to waste dealing with a staff that does not function well. A non-team player, or an individual with all the talent in the world but who does not mesh with an organization's culture, is the weakest link. It is this flaw in a company that distracts us from spending our time on leading and accomplishing our organization's goals. As important, it also impacts all levels of how the organization functions.

As financial leaders we tend to…

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