What Our Clients Say:

We Do Things Right…the First Time

Healthcare clients use The Synergy Organization at least five times on average. They appreciate Synergy’s value and understand that it always costs less to do things right the first time.

Here is what some of our highly respected clients have said.

“Throughout my career, I’ve used many national search firms, but have never experienced anything like this evidence-based search system…

“It’s been my experience that traditional national search firms talk about how they carefully pre-screen and match prospective candidates with their clients’ needs, whereas [Synergy] actually does it. The depth, accuracy and quality of the screening system has been able to save us thousands of dollars in expenses and hundreds of hours of recruiting time to help us find the right candidates to interview.

“In fact, the screening system is so thorough, I almost felt I didn’t need to interview the candidates.

“Working with [the Synergy] team has been easy and enjoyable for us to hire the right leaders the first time.

“Synergy is a reliable partner for helping us acquire top executive talent.”
Loretta Young Walker
Chief Human Resources Officer
MedStar Health

“At the suggestion of a Geisinger Health System colleague, I invited The Synergy Organization to help me develop an Evidence-Based Succession Plan for our newly acquired hospital with a mix of legacy and newly appointed C-Suite leaders.

“Synergy’s processes were thorough, efficient, and their findings were accurate. Our consultant went out of his way to accommodate our busy schedules. He provided a detailed report for each member of my senior staff that I continue to reference for their personal and professional goal development. My team reported that they benefitted in many ways from the process and results provided.”
Kyle C. Snyder
Chief Administrative Officer
Holy Spirit – A Geisinger Affiliate

“We engaged The Synergy Organization to assist us in understanding the current needs of the position (Director of the Office of Innovations) and how we might embark upon a search for the new executive director. Synergy worked closely with my office as well as the Chief of Staff and Chief Executive Officer to understand the Cleveland Clinic operation and what we perceived as the needs for a future leader. They conducted extensive interviews and collected information from individuals within the office, members of the organization who utilized their services and some external consultants. Upon the completion of their analysis, they presented a comprehensive report to leadership on their understanding of what changes should be made in the operation as well as the traits and abilities of potential leadership candidates. This report was presented and was well received.

“The work The Synergy Organization completed was utilized throughout the process and also in our determination of selecting the new director. Their recommendations for design changes were also significantly utilized in reformatting not only the director position but the office structure. This work was invaluable to us as we set forth on establishing future operations for this group.

“We were impressed that The Synergy Organization treated us as an individual client and conducted their interviews and analysis solely with the Cleveland Clinic in mind. There was never a feeling that the company brought forward ‘templated reports’ and simply populated them with our data. It was a unique analysis designed solely for the Cleveland Clinic. “
Robert W. Coulton, Jr.
Executive Director/Professional Staff Affairs
Cleveland Clinic

“As the Western Maryland Health System was embarking on the next iteration of our strategic plan, I wanted to be sure that I had the right executives responsible for the right areas throughout the organization. I also wanted to have a viable succession plan to share with the Board at the end of the engagement. I made a series of inquiries as to which consultants some of my colleagues have used to perform a similar engagement for their organizations in the past. After reviewing several firms, I determined that Synergy was the best fit for my particular need. The entire engagement was very well done and accomplished all of the objectives that were pre-determined at the onset of the Synergy engagement. Through a needs analysis, a variety of assessments and profile work all performed by Synergy, I was able to determine which executives were best suited for the positions in the organization. Much of the work determined that individuals were in the right positions however, several changes were made in areas of responsibility to best suit the person as well as the organization going forward. The engagement culminated with a presentation of the outcome of Synergy’s work product, a revised organizational chart and the new succession plan for executive leadership to the board. Overall, I was extremely pleased with the work performed by Synergy as well as the outcome of the engagement. I would highly recommend this firm in that what they set out to accomplish ended up exceeding my expectations and the overall value was excellent.”
Barry P. Ronan, FACHE
President & CEO
Western Maryland Health System

“I certainly admired, appreciated and learned from your team’s approach to helping us find a new CEO for the Lompoc Valley Medical Center. First, guiding the board and executive management team in identifying the traits we most wanted in our new CEO. Second, directing the solicitation of candidates from across the country that most highly match those traits. Through the initial interview process to providing us a short list of very qualified candidates, each phase was conducted professionally and with one goal in mind, to provide us with the most qualified candidate who met OUR expectations and those of our community.

“Your efforts in providing the same kind of leadership on other executive searches we have done gave us the confidence to trust you and your associates with this most important search. Thanks again for your outstanding…efforts in accomplishing this task.”
Raymond F. Down
Chairman of the Board
Lompoc Valley Medical Center

“I have had the opportunity to use [The Synergy Organization’s] Evidence-Based Selection Assessment services twice—in our search for a vice president of clinical and support services at Mary Greeley and more recently for a new Vice President. The search for the new vice President was unique, as we had identified a strong internal candidate, as well as several external candidates. Synergy was instrumental in helping us develop a clear, common and objective understanding of the prerequisites for success in this position, Then, they evaluated the strengths and weaknesses of each candidate with their Synergy Screening System® against our criteria, which proved very successful.

“Throughout my experience working with Synergy, it was evident that their business and recruitment processes are strongly rooted in the Baldrige approach.”

Brian Dieter
President & CEO
Mary Greeley Medical Center

“As you know, we had a very complicated and politically charged project that needed an ‘outside eye’ to help us develop a path for a better situation within one of our hospital departments that had been struggling for years. I was so very impressed with your approach and thoughtfulness in engaging with our team at Capital Region to identify issues and propose potential solutions and paths for resolution. Providing us options gave us the ability to adapt your recommendations into a solution that I am happy to report has been sustainable! I also appreciated the addition of…to our project—not only his perspective as a physician but also his value as a good thinker who can provide solid insight into these complicated issues.

“Again, your approach, support and follow up were excellent. I would highly recommend your firm to any organization that is going through a situation that is struggling with finding ‘the answer’ and I expect that Capital Region will be working with Synergy in the future on not only these types of projects but others because we trust your methods, judgment and results.”
Gaspare Calvaruso
Capital Region Medical Center

“I am extremely impressed with the level of professionalism The Synergy Organization exhibited to our team at Lima Memorial Health System. When faced with the challenge of adding to our executive team, Synergy took the time required to fully understand the culture of our organization to find the right fit for us. By the caliber of candidates presented, it was clear the team at Synergy had done their research on each individual to make sure they would uniquely fit our needs. They were able to provide us with high-quality candidates all while respecting our team’s time and resources. Synergy’s comprehensive approach to the recruitment process has exceeded my expectations, and I would highly recommend their services.”
Michael D. Swick
President & CEO
Lima Memorial Health System

“Delta Dental of New Jersey sought an experienced partner to assist us with addressing one of the most mission-critical issues facing our company—development of a ‘living,’ progressive, and sustainable management succession plan.

“We required expert guidance regarding DDNJ’s imperative to implement a robust program that would enable us to achieve our strategic initiatives over the short and long term with special consideration of our unique challenges.

“We…wanted much more from our consulting partner than a generic cookie cutter approach…I have found [Synergy’s work] to be invaluable because it better helps me to understand the unique talents of each leadership team member…[so we can] help them succeed both individually and collectively.”
Dennis G. Wilson
President and CEO
Delta Dental of New Jersey

“I am writing to share my experience with The Synergy Organization…through my candidacy for an executive leadership role which Synergy was recruiting on behalf of a large health system.

“I was able to experience the Synergy evidence-based selection and assessment process…[which] was very different from other executive search firms I had experienced. The amount of work done up front to identify and confirm my work experiences, leadership skills and tendencies was remarkable. As I advanced through the assessment process, I found myself gaining more insight into my own work experiences and how those experiences helped craft my leadership beliefs, while I came to understand the specific needs and desires that the hiring organization demanded. In the end, I was confident that my past experience and, more importantly, my personal values and leadership beliefs were a match with the organization searching to fill an executive role.

“I found the experience with The Synergy Organization…rewarding as a candidate and would recommend [Synergy to] any organization that desires an effective leader who not only fits the role, but also aligns with the organizational culture.”
Jason Sciarro
Chief Operating Officer
Butler Health System

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